Terms and Conditions

1. Acceptance of Terms

By accessing or utilizing our website, placing an order, or purchasing an active plan via StreamuApp or StreamuApp, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

2. Service Description & Delivery

StreamuApp provides digital subscription access compatible with third-party IPTV media players, smart applications, and Android TV hardware.

• Instant Automated Provisioning: Account credentials and configuration links are typically generated within 3 to 15 minutes following payment confirmation.
• Concurrent Connection Limits: Subscriptions are strictly provisioned based on the device slot quantity chosen at checkout (1, 2, 3, or 4 simultaneous devices). Exceeding simultaneous connection limits may result in temporary stream interruption.

3. High Availability & 4-Server Backup Guarantee

Our infrastructure operates an enterprise 4-server cluster architecture designed to deliver 99.8% uptime. In the rare event of upstream provider maintenance or temporary outage, customers are granted automatic switching to alternate fallback nodes with one click.

4. Customer Responsibilities & Internet Requirements

End-users are responsible for providing adequate broadband internet speeds (recommended minimum: 25 Mbps for HD/FHD streams, and 50+ Mbps for uncompressed 4K UHD content). Buffering caused by local ISP throttling, low Wi-Fi signal, or VPN restrictions is outside the direct control of the platform.

5. APK Rebranding & Developer Services (StreamuApp)

For clients purchasing APK Rebranding and Custom App Development services: We compile customized client interfaces based on the graphics, branding, and server DNS provided by the customer. Customers maintain sole ownership of their respective brand assets and DNS configurations.

6. Modifications to the Service

StreamuApp reserves the right to periodically optimize channel line-ups, update video-on-demand libraries, and implement performance updates to preserve network stability and playback quality.

7. Contact & Support Escalation

For all billing, technical, or renewal inquiries, please contact our support team: